Support any physical, digital or voice-based workflow using video for better success and security
Customer onboarding
A complete workflow on video to onboard new customers within minutes. Do profile verification on video, document collection, liveness check, face match and any external API integration.
Video KYC for Germany
Fully compliant with BaFin, GDPR, and EU regulations. Enables remote onboarding with facial verification, eID capture, and real-time agent interaction.
- White labelled platform and RE domain hosting
- Random verifications questions and liveness check
- User photo capture and face match
- location and IP address check
- Auditor module for checker role
- End to end encryption
- Video recording with Lat Long and time stamp
Video Branch and Video Banking
Open a video branch for your customers where all the branch-like services are available. Right from service requests to advisory services, to investment options.
Credit verification or
Video PD
Personal discussion with customers for underwriting loans done on video. Share documents, store recording of the complete discussion, QnA module, and capture asset photos. 
Relationship managers on video
Allocate a pool of RMs or dedicated individual RMs to your customers on video for personalized servicing on any banking related query.
Loan and wealth advisory
Create a dedicated helpline for your customers on video for advisory services on video for loans, mortgages, and wealth management. RMs can share presentation, have discussions on reports and take recorded investment confirmations.
Digital journey assistance using Co-browsing
Use co-browsing to assist customers in any digital journey. Customer and employee both can fill a form or workflow. Certain fields can be masked on the customers page like payment details, password, OTP etc.Insurance policy servicing
Service customers for all their needs regarding their insurance policy right now payment, nominee addition, claims, surrender and top up. Add your own authentication for customers so that your Customer Service Executives are aware of customer profile.
Pre-issuance verification call for life insurance
Video call with customers for verification of customer profile, data, premium amount, nominee etc before issuing the final policy. Complete call is recorded and is available for future audit and proof.Video MER (Medical examination report)
Complete examination of the customer over a video call with a medical representative for insurance approval. Multiple representatives can also join the call using multi-party video calling feature.
Motor accident claim assessment on video
Customer can initiate a video call with the assessor and show the full vehicle. Mobile browser based calling, and no need of an app. Assessor can take photos of each part and angle and the complete call is also recorded.Branch audit on video
Audit any branch, ATM or office over a video call. Take photos of every checklist item and have the complete recording available for future audit purpose.